It’s not the answer, it’s the question

Had another frantic couple of weeks of meetings, the ‘New’ company idea seems to be taking shape, especially now I have a ‘picture’ to share (more on that soon). As I’ve been talking to people the most common question is – what questions are you trying to answer?

I should have a pithy one liner with outlines the problem but haven’t managed to work it out yet – perhaps some bright spark out there can summarise below

In brief and in no particular order and incomplete, questions I think which are worth addressing:

The Commoditisation of production

It is increasingly difficult to differentiate yourself in terms of production – most clients simply aren’t that discerning and so much of the world is being outsourced overseas by default. However there are many, genuine craftsfolk, pushing the boundaries in their respective medium who are marginalised due to size and lack of appreciation of the nuance of ‘good’. How can these people be harnessed?

Those who can’t do, teach

Ironically in the marketing universe it’s those who ‘teach’ who get paid the most. Basically the issue is one of translation, if you can speak marketing you are fine, if you can’t then you are screwed, regardless of talent or ideas. Is there a way to break down the  divides which jargon & status bring?

Marketing is generic

There is a basic assumption that if you understand the ‘disciplines’ of marketing that it can be applied to everything equally well. I simply don’t believe that, the more you understand the sector, the business, the audience not simply from a research POV but a point of participation, the more you are likely to come up with something ‘good’. How can you systematically engage at an extremely high level within a sector or passion area?

The power of hobbies

A hobby is something you do because you love it, because it engages you on an emotional and intellectual level, because you can do it with other people you like and respect or on your own, because you can always be better at it. Is it better to have a hobby or have a job?

Addressing ‘The Big Lie’

If you need to sell X to  Y regardless of whether they want or need it – then you aren’t a client partner. You are a salesman. That’s fine, just don’t lie about it. How do you become a genuine client partner – or perhaps – why have clients – just have partners?

Adding Value does not just mean Cash

Simply put companies, or more to the point large groups of companies only really live by one metric. The bottom line – everything is geared up for increase it. Alas that’s unlikely to change any time soon – however does that cash need to come from doing what the client says or could it come from origination of product in conjunction with the client?

Divided we stand stand

The bigger you are… and all that – for many small & decentralised has proven time and time again to be a stronger model than huge and encumbered. However, the majority of collectives collapse because they make the fundamentally incorrect assumption that everyone is in it for the group. The reality is that everyone is in it for themselves – hard as that may sound. Is there a way to forge a systems which doesn’t shun this behaviour but embraced and accommodate it?

A change is as good as a rest

Smart people know that finding other smart people is the holy grail. Unfortunately smart people have a tendency to get bored when confronted with repetitive tasks. Is there a way to let the smart people move around the eco-system to keep them around for longer?

Trust obviously needs to be earned but can it be spent?

How can I trust people I don’t know? What is the mechanism to (try) to insure that the long term gain through participation is more attractive than the short term gain of shafting somebody? Wouldn’t it be great if you had an internal economy which rewarded positive actions – random acts of kindness if you will – but that these rewards, these ‘trust points’  can be traded for goods & services or just plain cash?

Bit of a mess but going to post this now but will come back to it soon. Comments welcome.

    • Emma Reid
    • March 22nd, 2010

    Interesting and thought-provoking post as always, Jon. I’ve been working for the past 15 years in a job that perhaps does not challenge me as much as it could, but leaves me with the time to pursue my hobbies. I always seem to get bored with my hobbies whenever money enters the equation, but now that my employment is looking less secure I have to start thinking of whether I can make money from any of my hobbies, and whether I have the sticking power to work at one thing long enough to make money out of it.

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